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Data Processing & Subprocessors

This page summarizes Connexa's role as a data processor/service provider and the subprocessors used to deliver the Service.

Processor Role

Connexa acts as a data processor or service provider for customer data that you connect from sources like Zoom, Google Meet, HubSpot, and other systems. The customer is the controller and is responsible for determining a lawful basis and providing required notices to end users.

Subprocessors

The following categories of subprocessors may be used to deliver the Service. This list can change with notice.

CategorySubprocessor (examples)PurposeData typesLocation
Infrastructure hostingAWS / Vercel / Supabase (as applicable)Hosting, storage, and core service deliveryAccount data, usage data, integration data[REGION(S)]
Email deliverySendGrid / Postmark (as applicable)Transactional email and notificationsAccount data, usage data[REGION(S)]
Error tracking / loggingSentry / Logtail (as applicable)Diagnostics, monitoring, and reliabilityUsage data, system metadata[REGION(S)]
Billing & paymentsPayPal, Stripe, Lemon SqueezyPayment processing and invoicingBilling details, account data[REGION(S)]
Analytics[ANALYTICS_PROVIDER] (if used)Product analytics and reportingUsage data, device metadata[REGION(S)]

We will provide notice of material subprocessor changes, and the list above should be customized with actual providers and regions.

Data Processing Commitments (Summary)

  1. Process data only on documented customer instructions for providing the Service.
  2. Ensure personnel with access to data are bound by confidentiality.
  3. Maintain reasonable technical and organizational security measures.
  4. Delete or return customer data upon termination, subject to legal requirements and backups.
  5. Provide reasonable assistance with data subject requests where applicable.

Contact

Questions about data processing? Contact kurt@useconexa.com.